Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and services.

Information we collect
We may collect the following types of personal information when you visit our website, place an order, or interact with us:

• Name, email address, phone number, and shipping/billing address

• Payment information, such as PayPal account details, processed securely through PayPal

• Order details, product preferences, and any customizations requested

• Information collected automatically through cookies or website analytics, such as IP address, browser type, and pages visited

How we use your information
The personal information we collect is used for purposes including:

• Processing and fulfilling your orders

• Communicating with you about your order, inquiries, or updates

• Improving our website, services, and customer experience

• Complying with legal obligations and preventing fraud

Sharing your information
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only in the following circumstances:

• To our shipping carrier for the purpose of delivering your order

• To PayPal or payment processors for processing your payment

• To comply with legal requirements or protect our rights

Cookies and tracking
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and track website performance. You may choose to disable cookies in your browser, but some features of the website may not function properly.

Data retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Security of your information
We implement reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Your rights
You have the right to access, update, or request deletion of your personal information. You may also object to or restrict certain processing of your information. To exercise these rights, please contact us using the information below.

Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@estold.com
Business hours: 9:00 AM – 5:00 PM (EST), Monday – Friday

Last updated: Jan 8, 2026