We currently ship within the United States only. We do not ship to U.S. territories, P.O. Boxes, or APO/FPO/DPO addresses.

Orders typically arrive within 9–14 business days, including hand-embroidered production time and shipping.

We only accept returns for items that are defective, damaged, or incorrect due to our error. Exchanges are not available.

Please contact us within 7 days of delivery with your order number and clear photos so we can assist you promptly.

We only accept returns for items that are defective, damaged, or incorrect due to our error.

No, we do not offer exchanges. Eligible issues will be resolved with a refund or replacement.

You must contact us within 7 days of delivery to request a return.

No. If your return is approved, we will provide a prepaid return label at no cost to you.

We currently accept PayPal only, including payments via PayPal balance, bank account, or supported credit/debit cards.

Yes. All payments are processed directly through PayPal, and your payment details are never stored on our website.

Please check your PayPal account or selected payment method and try again. If the issue continues, contact PayPal or your payment provider for assistance.